We accept returns on products. Customers have the right to request the return within 14 days of receipt of the items. The right to a return is based on:
* The item you ordered is not the same as the one you received.

* If the item you ordered is damaged or broken upon receipt. Then a photo is required so that an insurance claim can be processed.

* If a package is damaged upon receipt, do not open the package. A photo is required so that an insurance claim can be processed.

To be eligible for a return, you must notify us about the issue, your article must be unused and in the same condition that you received it. It must be in the original packaging. To complete your return, we need a receipt or proof of purchase (a copy of your payment receipt). Please do not return your purchase to the manufacturer.

Return shipping costs are paid by the buyer. After receiving your information packages for reference and tracking number, we will refund your money in the same form it was remitted in 2-7 business days.

To solve your problem as quickly as possible, please contact our customer service sales@stephchoi.com. If you have questions about the return policy, please contact us online.



Returns (if applicable)

Customers will only be charged once for shipping costs; No restocking fee will be charged to the consumers for the return of the product.

Returns (if applicable)

The items must be placed and packed well within the original box, along with the instruction manuals and other accessories that were originally included, and the cost for return shipping will be the responsibility of the customer.

Refunds (if applicable)



Once your return item is received and inspected by me, I will send you an email informing you that I have received your returned item. I will also inform you of the approval or rejection of your refund.
If your item(s) are approved, your refund will be processed and a credit will automatically be returned to you via the original payment method, within a given period of time.



Late repayment or missing (if applicable)



If a credit card is used to purchase your order and you have not received a refund, first check your bank account.

Then contact your credit card company, it may take some time before your refund is officially released. Then, contact your bank. There is often a bit of processing time before a refund is posted. If you've done all this and you still have not received your refund, please contact us at sales@stephchoibrand.com.

If you paid for your order using check, money order or cashier's check, your refund will be returned the same way, and these are mailed back to you through the US Postal Service certified mail with a return receipt requested.